LAST UPDATED AUGUST 5, 2026

Privacy Policy

This policy explains how Butlers BBQ collects, uses and handles information submitted through butlersbbq.com.

Plain-language summary: Information submitted through the catering form is used to respond to your inquiry, prepare a quote and communicate about a possible or booked event. Butlers BBQ does not sell your personal information.

Information collected

The catering inquiry form may collect your name, email address, phone number, event date, event type, estimated guest count, event ZIP code, service preference, package preference, serving time and any details you choose to provide.

Please do not submit payment-card information, Social Security numbers, medical records or other highly sensitive information through the website form.

How information is used

Information may be used to:

respond to your inquiry;
check availability and service-area feasibility;
prepare and revise catering quotes;
communicate about booking, menu, logistics and event service;
maintain reasonable business and tax records; and
protect the website and business from misuse or fraud.

Form processing and service providers

The website uses FormSubmit to transmit inquiry-form submissions to Butlers BBQ by email. Information you submit is therefore processed through FormSubmit and the applicable email service provider. Their handling of information is governed by their own policies and systems.

Butlers BBQ may also share information with service providers when reasonably necessary to operate the business, comply with law, protect rights or fulfill a service you request. Personal information is not sold.

Cookies and analytics

The current website does not intentionally use advertising pixels or an analytics platform. Basic technical logs may still be created by the website host, browser, network provider or form-processing service. This policy should be updated before adding analytics, embedded maps, advertising tools or other tracking technology.

Retention and security

Inquiry and booking records are retained only as long as reasonably needed for communication, business records, tax or legal obligations, dispute handling and security. Reasonable safeguards are used, but no website, email service or internet transmission can be guaranteed completely secure.

Your choices

You may ask to review, correct or delete information held by Butlers BBQ, subject to records that must reasonably be retained for legal, tax, contractual or security purposes. Send requests to matt@butlersbbq.com.

Children

This website and its catering inquiry form are intended for adults arranging events and are not directed to children under 13. Butlers BBQ does not knowingly solicit personal information from children under 13 through this website.

Changes to this policy

This policy may be updated when website features, service providers or business practices change. The date at the top will show the latest revision.

Contact

Questions about this policy may be sent to matt@butlersbbq.com.